SmartPM brings landlords, agents, caretakers, and tenants onto one system — with automated rent allocation, real-time collection analytics, and full arrears visibility from move-in to move-out.
From portfolio oversight to day-to-day operations — each role gets the tools and visibility that matter to them.
Full portfolio control
Operate on behalf of landlords
On-the-ground operations
Self-service account access
Core features developed to handle the full property management lifecycle — from rent generation to post-termination recovery.
M-Pesa and bank payments are matched to tenants by name and phone number, then allocated against oldest unpaid rent months automatically — with post-termination arrears cleared first.
Daily cumulative charts show how rent collects across the month — per building and combined. Collection rate % is calculated against actual rent billed, correctly attributed to the month it was paid off, not when cash arrived.
When a tenancy ends with outstanding rent, a post-termination record is auto-created with the deposit applied first. Items left behind can be noted. Subsequent payments clear the balance progressively.
Tenants can move between units without losing their arrears history. The deposit carries forward, old-unit debts are tracked separately, and double-billing is prevented across multiple transfers in the same month.
Deposits are tracked from receipt through deduction (repairs, extra days, rent recovery) to refund. Deductions are validated against the deposit held, and refund-due rows are highlighted automatically.
A per-building report consolidates vacant units, units to be closed or vacated, open maintenance tickets, and unresolved incidents — with days-open counters — printable as PDF per building.
Annual and yearly matrix views break down costs, ticket counts, incidents, notices, and promises by building and category — with line graphs showing monthly trends and all-buildings combined views.
Landlords, agents, caretakers, and tenants each access only what they need. Multi-building landlords are scoped to their portfolio; caretakers to their assigned buildings.
Log payment promises per tenant with due dates — overdue promises are automatically marked broken. Notices to vacate feed into the building report and trigger deposit refund timelines.
Not a generic SaaS tool adapted to property — purpose-built from the ground up for how landlords and property managers actually work.
Landlords, agents, caretakers, and tenants on the same system — no disconnected tools.
M-Pesa STK and bank payments matched and allocated without manual entry.
From partial payments to post-termination recovery — nothing falls through the cracks.
Charts show % of rent collected for that specific month, not just cash that happened to arrive.
Web and mobile access from any device — no installation required.
Every payment, allocation, write-off, and status change is recorded with who did it and when.
Access your dashboard using your username and password.